Privacy Policy

Understanding that it is a corporate social responsibility to be compliant with the Personal Information Protection Law in Japan, Yamatoya Co., Ltd. (hereinafter the “Company”) has instituted the following policy for handling in a proper manner such personal information that can identify a specific individual as a customer’s name, telephone number, email address, address, etc., (hereinafter referred to as the “Personal Information”) .

Policy for Personal Information

・Compliance with Applicable Laws and Regulations
In dealing with Personal Information, the Company will observe all applicable laws and regulations concerning protection of Personal Information as well as the Company’s in-house rules.

・Obtaining (& collecting) Personal Information
In obtaining Personal Information, the Company shall inform the customer of the reasons for use and the Company’s department in charge, while limiting the scope of information to the extent necessary.

・Use of Personal Information
The company shall limit the use within the scope of the purpose specified to the customer in advance. If it becomes necessary to use beyond the scope, the company will inform the customer in advance of the purpose and will not use it without consent.

・Restriction on Disclosure to Third Parties
As a general rule, the company shall not provide your personal information to a third party without your prior consent. However, in the following cases, personal information may be provided to a third party without the consent of the customer.
1. When disclosure of personal information is required by legal order, etc.
2. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
3. Within the scope of the purpose of use, when it is minimally necessary to achieve the purpose such as a carrier

・Management of Personal Information
The company shall appoint a customer information manager within the company to manage and supervise the handling of customer information and provide necessary employee education as needed.
In addition, the company shall implement strict security measures to prevent loss, destruction, falsification and leakage of personal information. Personal information is stored in a safe environment that cannot be accessed by unauthorized persons. (Access control and password control are applied)

・Use of Cookie
Cookie is a function that allows you to send a small file data from a web server to your browser or hard disk and refer to the contents such as your visit history. We may use cookies to improve the accessibility and convenience of websites and collect information such as browsing status. This data does not identify or track individual users, such as name or date of birth.

・Acquisition of cookies and user behavior information
Yamatoya have introduced access analysis tools and advertisement analysis tools provided by third-party companies for the purpose of improving and improving websites and services. Cookies can identify your browser, but cannot identify you personally.

・Using Google Analytics
Yamatoya use the access analysis tools “Google Analytics” and “Google Search Console” by Google for the purpose of investigating customer trends. These use cookies to collect access information, but this access information is collected anonymously and is not personally identifiable. This function can refuse collection by disabling cookies, so please check the settings of your browser. For more information on these terms, please see Google’s privacy policy.

・Inquiries regarding Personal Information
When requested to disclose, correct, delete, or refuse to provide personal information of the customer, the company shall respond to it to the extent legal in accordance with the law. For inquiries regarding personal information, please contact the following.

・Continuous improvement of handling of Personal Information
The company shall continuously review the content of the above item “Handling of personal information” and change it as necessary.